Your Custom Business Process Inside Zoho CRM

One Business | One Operating system | One Partner

Let's be honest, your business is unique and deserves a custom configured CRM.  Our team of experts help your organization realize the true potential of CRM.  Zoho CRM is a powerful platform but like most CRM solutions it is only as good as its ability to mirror your business process.


The Zoho platform provides and organization with business solutions which can provide immediate and long lasting impacts on your business. Whether you are seeking to improve sales, customer service, finance, support, project management, hiring, organizational development, or custom business applications, Zoho and our team of certified Zoho CRM Consultants will help you with a fully integrated solution.

81%

of successful sales organizations utilize CRM on a daily basis. It drives sales performance and customer engagement. 



32%

of organizations actually perform business process mapping before implementing systems. 71% of this group saw 84% higher user satisfaction and 92% better tracking of data.


65%

of organizations implement CRM and key business solutions within the first five years of starting. It is not uncommon for organizations to change CRMs multiple times and the most common cause is poor implementation.

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Customer Testimonial

We engaged Positive Results and its ZCRM Consultants to develop a fully integrated solution for handling our client data, marketing strategies, client support and our internal project managment. Their fine attention to detail in understanding and mapping our business process prior to any system design proved beneficial in ensuring our goals and objectives where met.

B. Martinez

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Process Documentation

The power of well documented processes cannot be overemphasized. Whether your company is implementing systems, developing strategy, defining roles in an organization, or engaging clients or prospects everything starts with process mapping and documentation. Positive Results ZCRM Consultants employ creative mapping strategies built around your business methods. You know what needs to happen, we validate how it is happening today, utilize strategic questioning to align your thinking and provide you with a visually documented process.

Training / Development

Employee development is the foundation for successful business outcomes. With over 20 years experience in developing instructor led, eLearning, and blended learning training we bring you a world of possibilities to deliver solid training for your systems. While Positive Results has developed training for all aspects of an organization, we have a specialized team in systems training.






Systems / Tools

A quality set of tools makes any job easier. Zoho and the Zoho One platform future proofs organization. With the system being completely SaaS based, it provides users access from anywhere they do their job. Zoho provides organizations with a complete set of tools to run their enterprise. Whether your company needs CRM, Marketing, Finance, Help Desk, HRIS, or custom built applications, Zoho provides the platform for  a successful, pain-free, and high user satisifaction experience. Let Positive Results ZCRM Consultants help you.